At Oriflame Kenya, we strive to make your shopping experience seamless and enjoyable. Whether you’re a new customer or a returning Brand Partner, placing an order is straightforward.​
1. Explore Our Product Range
Please browse the Website: Visit our official website at oriflameke.co.ke to explore our extensive range of beauty and wellness products.​
Use the eCatalogue: Navigate through our digital catalogue to discover the latest products and offers.​
2. Add Products to Your Shopping Bag
As you find products you love, select the desired quantity and click “Add to Bag.”​
Continue shopping or proceed to checkout when ready.​
3. Review Your Shopping Bag
Click on the shopping bag icon to view your selected items.​
Ensure all products and quantities are correct.​
Apply any promotional codes or discounts if available.​
4. Proceed to Checkout
Click “Checkout” to begin the ordering process.​
If you have an account, log in with your credentials.​
New customers can create an account or proceed as guests.​
5. Enter Delivery Information
Provide accurate shipping details, including your full name, address, and contact information.​
Select your preferred delivery method.
6. Choose Payment Method
We offer multiple secure payment options:​
Cash on Delivery (COD): Pay in cash upon receiving your order.​
M-PESA: Use PayBill number
Credit/Debit Cards: We accept major cards, including Visa and Mastercard.​
PayPal: Ideal for international customers or those preferring PayPal transactions.​
7. Confirm and Place Your Order
Review all order details, including products, delivery information, and payment methods.​
Click “Place Order” to finalize your purchase.​
You will receive an order confirmation via email or SMS.​
8. Order Processing and Delivery
Orders are typically processed within 1–2 business days.​
Delivery timelines vary based on location but generally range from 2 to 5 business days.​
For orders above $100, enjoy free delivery across Kenya.​
Orders below $100 will incur standard delivery charges.​
9. Track Your Order
Once dispatched, you’ll receive tracking information to monitor your order’s progress.​
For assistance, contact our customer service team at +254 725 172196 or email support@oriflameke.co.ke.
